Terms and Conditions

 

Welcome to my website. By continuing to use this website, you are agreeing to comply with the following terms and conditions of use together with my privacy policy.

The use of this website is subject to the following terms of use:

• This website uses cookies to monitor browsing preferences. These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information is only used to improve how a website works.
• Your information is not shared by me with any third party.
• When you buy from Butterfly Dawn Aromatherapy, you will be added to my mailing list. You can unsubscribe at any time. I will send you regular emails and occasional offers and promotions.
• This website contains material which is owned by me. This material includes, the design, layout, photographs, descriptions and blends, which have all undergone safety testing. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

 

Pricing: All products are priced individually in Euro(s). All prices are subject to change from time to time. Price changes do not affect orders already placed. 

Payment: Payment is via PayPal or Credit/Debit card. We do not see, store or retain any of your sensitive personal information. 

Delivery and Shipping: Postage and Packaging is based on weight per delivery address to Ireland and Northern Ireland. If you are having trouble ordering for delivery to Northern Ireland as my site doesn't recognise some UK addresses, please email me at [email protected].

Shipping is usually within 3-4 days to Ireland and Northern Ireland. Please check website for updated shipping times at Christmas time.

Please ensure that accurate and correct details are entered at the time of purchase including post codes. 

Cancellation and Returns: You have the right to cancel your purchase within 7 days of ordering. You may do so by emailing us using the contact form or in writing. In the case of your order already being dispatched we ask you to return your unopened and unused item(s) in its original packaging including a printout of our confirmation email. We kindly ask you to do so within 7 days of receiving your order. (Please note that you will be responsible for the cost of returning the goods to us unless we delivered the item to you in error). 

Damaged Goods: In the event of receiving damaged goods, please contact us within 48 hours to advise of such, please forward a photo of how you received your goods to [email protected] including details and description of damage.