Frequently Asked Questions

 

I get asked a lot of questions about Essential Oils, how to use them, can you use them if you have sensitive skin, are pregnant etc. Here I hope to answer some of these questions including questions about ordering and postage. If you have any more questions, please contact me via the “contact me” page here on my website.

 

  • Do you make custom made products? Yes, I can make you up your own personal products with a blend of your choosing. If you wish to order a custom made product or enquire about the process, you can either fill in the questionnaire on my shop page or email me on [email protected]
  • Can essential oils help with anxiety? Yes, there are certain oils that can reduce feelings of anxiety and stress, like Bergamot for example. Using a blend of oils regularly will help how you feel.
  • How do I pay for my order? I offer 2 forms of payment on my website, PayPal and Credit/Debit Card. If you are ordering a lot of products and would like to pay in installments, I offer a payment plan all year round, not just at Christmas. Email me regarding this and I can set it up for you.
  • If I like one of your products but would like one of your oils substituted for a favourite of mine, is this possible? Yes, of course.  If you fill in the custom made form or email me on the email address above, I can change the blend to suit you.
  • Have your products been safety tested? Yes, my products have a CPSR (Cosmetic Product Safety Report) as per Cosmetic Products Regulation EC 1223/2009 and are safe to sell in the EU.
  • I have sensitive skin, can I use Essential Oils? There are certain oils not recommended on sensitive skin. Most of these oils should not be used in large doses directly on the skin (via a carrier). I do have a sensitive skin range of products or you can contact me to enquire about the oils and your skin.
  • Do I need to do a patch test? I have products that are suitable for all skin types, however I recommend doing a patch test and waiting 24-48 hours before using the product.
  • Can I send a gift to someone from your website? Yes, of course that is possible. If you email me at [email protected] and let me know that it is a gift and what to say on a note to the recipient, I will send it gift wrapped from you.
  • I’m a Massage Therapist, do you sell your products wholesale for me to use in my practice? Yes I do, I have a range of Massage blends and Facial oils great for holistic practices. Contact me to have a chat.
  • I’m pregnant, can I use your products? There are some oils that are not recommended in the first trimester and others that you need to be careful using throughout your pregnancy, please contact me for more information.
  • Can I use your products on kids? I wouldn’t recommend using Essential Oils on children under the age of 2.  Over that there are many essential oils that are safe for kids and would definitely benefit them. You can contact me if you have any questions about the oils in a particular product.